Dates and hours of operation of our Carnival Hospitality Desk
Bookers International Carnival Hospitality Desk will be functioning at the Hotel Atlantico Copacabana, from February 25th to March 08th, 2025, as per the schedule below:
(2025 schedule to be informed.)
Our Carnival Hospitality Desk is strategically located in the middle of Copacabana, in front of the subway station Siqueira Campos, a block away from bus stations crossing Copacabana with buses to and from Ipanema, Leblon, and Downtown Mall in Barra da Tijuca, Rio de Janeiro.
Services
- Exchange of ticket voucher for physical tickets for the Sambadrome Parades;
- Information about your transfers to and from the Sambadrome;
- Information and tips on everything related to Rio de Janeiro and Carnival.
If you haven't bought your tickets yet, don't worry, our sales team will be in the same location, with tickets for last-minute revelers.
Important Documentation for Collecting Your Tickets
The holder of the card used for the purchase must go to the ticket collection point and present:
- A valid identification document with a photo;
- The ticket voucher;
- Original physical card — used for the purchase;
- In the case of a Digital Card: Show the digital card and the invoice in the app with the purchase made at Bookers.
If you are not the ticket holder, you must present the authorization form, a copy of the cardholder's card used in the Purchase, and a copy of your ID. In case you have not already done this via email, as instructed when purchasing your tickets.
🌟New Retreat Location Valid Only for Tropical Folia Tickets 🌟
To ensure greater convenience for our customers, we inform you that ticket collection for the Folia Tropical lounges will be carried out exclusively at Clube Monte Líbano, located at Av.Borges de Medeiros, 701, Leblon, close to the subway station Jardim de Alah. Check below the days and times available for collection:
(2025 schedule to be informed.)
This pick-up location is in addition to the one already informed for other tickets. Therefore, we now have two distinct pick-up points, aiming to facilitate access and improve the experience for all revelers.
But ATTENTION! If you have tickets other than those for Folia Tropical, they will be collected with those of Folia, and there is no need to go to both collection locations.
Services
- Exchange of Folia Tropical ticket vouchers for physical tickets for the Sambódromo parades;
- Collection and Payment of Pre-Authorized tickets for Folia Tropical, whose reservations were confirmed by email, but were not charged;
- Information about your transfers FROM and TO the Sambadrome;
- Customization of Folia Tropical T-shirts.
Documentation Conditions for Withdrawal Remain Unchanged
The holder of the card used for the purchase must go to the ticket collection point and present:
- A valid identification document with a photograph;
- The ticket voucher;
- Original physical card - used for the purchase;
- In the case of a Digital Card: Show the digital card and the invoice in the app with the purchase made at Bookers.
Note: Only the cardholder can make the withdrawal.
Atlântico Copacabana Hotel
Address
Rua Siqueira Campos, 90, Copacabana
Rio de Janeiro – RJ 22031-070
Look for us at Meeting Room Imperial at ground floor
Operation Hours and Days
During Carnival:
Monday February 24th to Tuesday March 4th, 2025
9 AM to 7 PM
Champion's Weekend:
Thursday March 06th to Saturday March 08th, 2025
9 AM to 9 PM
Directions
Walk to the Desk
Most people stay in Copacabana during Carnival. This is where the biggest concentration of hotels and hostels are located and also Rio’s biggest neighborhood. If you are staying in Copacabana, you may even walk to our Hospitality Desk. It’s right in the middle of the neighborhood, at Rua Siqueira Campos, four blocks far from the Avenida Atlantica.
Take a Bus
All buses going thru Copacabana will leave you close to the corner of Siqueira Campos and Avenida Nossa Senhora de Copacabana. It’s a 2 block short walk to the Hotel.
Any buses going to or from Ipanema will stop at a Bus Station close to Rua Siqueira Campos as well. Look for the subway Station of the same name and you will find the Hotel across the street from it.
Reach it by Taxi
A cab ride to the Hotel from anywhere in Copacabana will not surpass the R$ 20 Brazilian Reais each way.
Take the Subway
Subway Station Siqueira Campos is across the street from the hotel.